- What is UGC AI and how can it help me?
- UGC AI helps you create authentic user-generated-style video ads featuring realistic AI people talking about your product or brand. Simply input your script, and our AI will automatically generate a natural-looking video - saving you significant time and money compared to traditional video production methods.
- Who is UGC AI for?
- UGC AI is designed for marketers and businesses who want to create engaging video content without the hassle of a studio shoot. It's perfect for social media marketers running TikTok/Instagram/Facebook ads, e-commerce brands needing product demos, small business owners with limited resources, and agencies looking to scale video production efficiently.
- Do I need any special skills or experience to use UGC AI?
- Not at all! UGC ai is very user-friendly and was built so that anyone can create a video, even with zero editing or technical experience. The interface guides you step by step - if you can write a few sentences and click a button, you can do this. You don't need a technical background or video production skills to get great results. Plus, the platform can even help by writing a script for you with AI if you're not sure what to say, so it's beginner-friendly..
- Can I choose how the AI presenter looks and talks?
- Yes, you have lots of control to customize the video's style. You can choose from our diverse selection of AI avatars to be the video presenter – these are virtual "actors" with different appearances, genders, ethnicities, and styles, so you can pick one that best matches your brand or target audience. You also get to select the voice (and language) for the narration. The platform offers a range of voice options (different accents, tones, languages), so the AI can speak naturally in a way that suits your brand. Everything from the script to the visuals is in your hands, so the final video is exactly how you want it.
- Can the AI avatar showcase or hold my product in the video?
- Currently, our AI avatars cannot physically interact with or hold products in the videos. However, this is a feature we're actively working on and plan to introduce in the near future to enable more dynamic product demonstrations and interactions.
- Are the AI-generated people in the videos realistic?
- Absolutely. The AI avatars (the "virtual actors") are highly realistic in both appearance and behavior. They have natural facial expressions, mouth movements, and body language synced to the script, so it truly looks like they're speaking. The voices are very human-like and convey appropriate emotion and tone. In fact, our AI actors add emotion and stick to the script perfectly – they come across as genuine and engaging when delivering your message
- Is there a free trial or free plan available?
- Yes, we want you to be able to try UGC ai and see the value before fully committing. New users can sign up for a free trial, which gives you a limited number of credits or videos to experiment with
- Can I cancel my subscription at any time?
- Absolutely. We offer full flexibility – you can cancel your paid subscription whenever you need to. There are no long-term contracts locking you in. If you cancel, your plan will remain active until the end of that billing cycle (since you've already paid for the month, you keep what you paid for)
- Do unused credits or video minutes carry over to the next month?
- Unused video credits do not roll over to the next month. Each subscription period starts fresh with your plan's allocated credits, so we encourage you to make the most of your credits within your billing cycle.
- How can I change or upgrade my plan?
- You can upgrade, downgrade, or change your plan at any time through your account settings. It's a hassle-free process – just select the new plan you want, and it will start a new billing cycle from that date
- What is your refund policy?
- We believe our platform will deliver value, but if you run into issues, we do have a refund policy in place. Refunds are handled on a case-by-case basis
- Do AI-generated videos actually perform well in ad campaigns?
- Yes – in fact, they can perform extremely well. The whole idea of UGC-style content is that it feels more genuine, which often leads to better engagement from viewers. Brands using AI-generated UGC have seen great results, like higher click-through rates (CTR) and more conversions. Since you can produce multiple versions of an ad quickly, you can iterate and improve your messaging faster, honing in on what your audience responds to. According to reports, leveraging AI for short video ads has helped marketers boost conversions and even improve return on ad spend (ROAS) significantly